Administration Support Officer
Location: Nantgarw (Hybrid - minimum of 2 days per week in the office)
Hours: 37.5 per week
Salary: £12.95 per hour
Contract: Temporary, until November 2025
Start Date: 13 October 2025 - candidates must be available to start on this date
Manpower is currently recruiting for an Administration Support Officer to join a Professional Support Unit on a temporary basis until November 2025. This is a hybrid position, offering the flexibility to work from home for part of the week while maintaining a regular presence in the office.
About the Role
This is an excellent opportunity for someone with strong administrative experience who enjoys working in a busy, professional environment where accuracy, confidentiality and attention to detail are key.
You'll play a key role in supporting the smooth running of the Professional Support Unit, providing a high level of administrative support to both the team and service users. The role requires someone confident in managing multiple priorities and comfortable using Microsoft Office applications and virtual meeting tools such as Microsoft Teams.
Key Responsibilities:
* Provide proactive diary management support, arranging and coordinating appointments, meetings and follow-ups
* Manage the shared inbox, triaging new referrals and ensuring all correspondence is dealt with promptly and professionally
* Create and send Microsoft Teams invites and meeting links, booking rooms and coordinating attendance as required
* Handle a range of internal and external enquiries in a professional and efficient manner, adapting responses to meet individual needs
* Maintain and update databases and other systems, ensuring information is accurate and up to date
* Liaise with service users, colleagues and stakeholders, providing clear and timely communication
* Prepare and type correspondence, documentation and reports, including audio typing when required
* Uphold confidentiality and professionalism at all times, particularly when handling sensitive information
About You
We're looking for someone who is organised, adaptable and able to manage a busy workload with confidence. You'll have excellent communication skills and a calm, professional approach when dealing with people at all levels.
Essential:
* Previous experience in an administrative or office-based role
* Strong IT skills, particularly in Microsoft Office and Microsoft Teams
* Proven experience in diary management, inbox management, and arranging meetings or appointments
* Excellent organisational skills with the ability to manage competing priorities
* The ability to handle sensitive information with discretion and diplomacy
Desirable:
* Experience working within a healthcare or training environment
* Familiarity with database systems such as INTREPID or Oracle
If you're a motivated and organised administrator looking for a rewarding role within a supportive team, we'd love to hear from you.
Apply today with your CV or contact Manpower for more information
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