Account Manager Telecoms & IT Hybrid | Minimum 2 days/week in Leeds, Stonehouse (Gloucester), or Camberley (Surrey) The Role Do you thrive on building lasting relationships with clients? Are you confident navigating the world of Telecoms and IT to offer tailored solutions? Were looking for an experienced and driven Account Manager to join our growing team. If youre someone who enjoys working closely with clients, spotting growth opportunities, and collaborating with delivery teams, this role could be a perfect fit. In this role, youll manage a portfolio of clients across various sectors, acting as their go-to expert for all things Telecoms and IT. Your focus will be on maintaining strong, trusting relationships, understanding each clients unique needs, and identifying how our solutions can support their business objectives. You'll also be expected to bring in some new business through self-generated outreach or qualified leads from our marketing team. Ready to make your mark? Send your CV. Note: Applicants can be in and around any of the 3 mentioned cities. Key Responsibilities: Serve as the main point of contact for assigned clients. Build strong, long-term relationships to support client success. Understand each clients objectives and offer relevant IT and Telecoms solutions. Manage the entire customer journeyfrom onboarding to renewals. Identify new opportunities within accounts and drive additional revenue. Collaborate with internal teams to ensure service quality and smooth delivery. Maintain accurate records and report on client performance. Company: We help businesses of all sizes us technology to create brilliant customer and colleague experiences; providing IT, communications and connectivity services. We are a company of 60 (and growing) employees that puts our team and support at the heart of everything we do. Benefits: Access to ongoing training and industry certifications 25 days holiday bank holidays birthday Perk box and employee wellbeing benefits The Person Wed love to hear from you if you have: At least 3 years experience in a sales or account management role in the Telecoms and IT space A sound understanding of modern workplace solutions, ideally Microsoft-based Great communication skills, both written and verbal A proactive and organised approach to managing multiple accounts A natural drive to hit targets and keep clients happy