Just a quick note before you read on, to be considered for this role you either need to hold current SC Clearance or have lived continuously in the UK for the past 5 years to be eligible to apply for SC Clearance. In this role you can expect to be responsible for handling incidents, resolving problems, accommodating change requests, and contributing to various projects based on our customers' requirements. Fostering and collaboration with the entire on-site team, ensuring effective communication and knowledge sharing is something you'll thrive at. Together, we can achieve remarkable outcomes through our collective expertise and positive synergy. Your expertise encompasses troubleshooting, maintaining, and supporting a diverse range of systems. You understand the importance to meet service level agreements consistently. Your ability to work independently without supervision is valued. You're good at effectively prioritising and managing multiple open issues simultaneously, paying meticulous attention to detail. These are the platforms you'll champion: Secure application gateways / reverse proxies DHCP / MPLS/ VPLS, DNS (BIND & Microsoft DNS), voice/video integration - SIP, IP-PBX, SBC. Cisco / HP Core and Edge Networking Cisco Firewall technologies (ASA / Firepower) Cisco VPN Solutions Citrix Fortinet Meraki Experience that would make you a great fit for the role includes: Strong/Expert knowledge in virtual...