Job Title: Regional Manager
Location: Remote with extensive site-based work (approx. 90% site-based).
Hours: 9:00am – 5:30pm (flexibility required due to role demands)
Contract Type: Temporary (3–6 months)
Start Date: ASAP
Hourly Rate: £27-32 per hour
About the Role
We are seeking an experienced Regional Manager to oversee a portfolio of sites and support high-performing site teams. This is a hands-on, demanding role that requires someone who can hit the ground running. You will work closely with operations and HR teams, site managers, and other key stakeholders to ensure operational excellence, staff development, and portfolio performance.
Key Responsibilities
Post-Mobilisation Handover
* Attend new site familiarisation training.
* Ensure site teams have received all Operations & Maintenance (O&M) documentation, processes, onsite systems, and building manuals following mobilisation.
* Develop and enforce strategies for amenity space management and booking.
People Management
* Work with Operations and HR teams to implement retention initiatives and reward schemes.
* Set clear objectives and KPIs for site teams aligned with company strategy.
* Coach and mentor team members to achieve high performance and career development.
* Act as a role model for company values and policies.
Portfolio Performance
* Support site teams with complex issues, ensuring timely resolution and reporting.
* Ensure sites comply with policies, procedures, and quality standards.
* Conduct regular site inspections and proactively address presentation or operational shortfalls.
* Support site managers with budget planning, CapEx projects, and operational efficiency initiatives.
* Ensure Health & Safety and fire safety compliance in collaboration with the Building Safety Manager.
* Support ESG initiatives, site accreditations, and sustainability submissions.
* Assist with marketing, award submissions, and VIP site tours.
General Responsibilities
* Act in line with company values in all interactions.
* Participate in corporate and departmental projects as required.
* Maintain confidentiality and data protection standards.
* Support community-building initiatives for residents.
* Undertake other reasonable duties as requested.
Skills & Experience Required
Essential
* Proven experience as a Regional Manager in property management (Build to Rent/BTR preferred).
* Strong portfolio management and operational performance experience.
* Exceptional people management and performance management skills.
* Excellent communication skills, both written and verbal.
* Strong IT skills, comfortable using multiple apps and systems, Microsoft Excel, Word, PowerPoint, and Outlook.
* Experience with digital systems for maintenance and leasing processes.
* Ability to work under pressure and meet deadlines.
* Self-motivated, pragmatic, and solutions-focused.
Desirable
* MIRPM or MARLA qualification (or equivalent).
* Experience with FixFlo, HubSpot, or similar systems.