Job Description
Are you a Continuous improvement manager who actually wants to make a social difference?
Do you have a focus and drive to shape customer experience?
Recruit with Purpose, are supporting a Housing association who are on a journey of transformation, finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes.
As their Continuous Improvement Manager, you’ll be at the heart of shaping how they deliver service leading transformation that’s driven by insight, built around inclusion, and focused on real results.
You’ll head up a talented team of business analysts and work across departments to rethink and redesign customer journeys from the ground up. That means mapping processes, defining service requirements, and co-creating operating models that put our customers first while supporting key business goals.
This is your chance to step into a visible, high-impact role. Their senior leadership team is fully behind this change, and your work will influence the future of the organisation. From strategy to delivery, you’ll manage all aspects of change and see the results of your work take shape in just a few years.
What they are looking for:
1. Significant experience in Lean Six Sigma (Ideally Black Belt)
2. If yo...