We are looking for a
Digital Project Manager
to work for a legal claims client in
Rawtenstall Its hybrid 3 days in office 2 WFH Client Profile We re looking for a proactive and purpose-driven
Digital Project Manager
to join them. You ll play a key role in the coordination and delivery of our internal digital campaigns and systems including our website, social media channels, SEO strategy, ambassador activity, and digital client touchpoints. This is a hands-on role focused on ensuring our digital communications and platforms are effectively managed, aligned with our goals, and help us better support veterans across the UK. You ll be part of a growing organisation dedicated to providing veterans with access to essential services including support for noise-induced hearing loss (NIHL) claims. Key Responsibilities Manage and oversee internal digital projects, including website updates, content changes, campaign tracking, and ambassador-led initiatives. Scope and deliver SEO, social media, and email campaigns to improve lead quality, engagement, and overall awareness. Develop digital project plans with clear deliverables, timelines, and KPIs. Collaborate with internal teams and external partners (e.g. law firms, developers) to execute campaigns and site improvements. Ensure all digital outputs are compliant with legal and regulatory requirements. Track performance using Google Analytics, Facebook Insights, and related tools. Manage and optimise digital content based on feedback and user behaviour. Help oversee feedback loops from clients and team members to improve digital journeys and client experience. Keep digital communications and journeys clear, compliant, and user-friendly. Anticipate potential issues in campaign performance or technical delivery and act proactively. Work closely with our marketing, outreach, and client support teams to ensure alignment and clear communication. Essential Skills & Experience Proven experience as a digital project manager or campaign coordinator (in-house or agency). Strong understanding of digital platforms and tools (WordPress, Google Ads, Meta Business Suite, LinkedIn). Working knowledge of SEO principles and PPC platforms, with the ability to interpret data and make informed decisions. Experience working with or managing third-party suppliers (e.g. designers, developers). Excellent organisational and time management skills. Ability to prioritise tasks across multiple projects and meet deadlines. Comfortable working in a mission-driven organisation with changing priorities. Strong interpersonal and communication skills written and verbal. Desirable (but not essential) Familiarity with veteran-facing communications or working in the third sector. Experience working within a regulated environment (e.g. legal, healthcare, finance). Experience with the coordination and management of events. UX or CRO knowledge to optimise user journeys and lead conversions. What We Offer The chance to be part of a growing organisation making a real difference to the lives of veterans. Flexibility and the opportunity to help shape our digital roadmap and delivery model. Supportive and collaborative team culture. Future career development opportunities in marketing, strategy, and digital leadership. If you're a driven digital professional who wants your work to have real impact, we d love to hear from you.
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