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Job Title
Network Engineer II
Job Description
At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet. We cannot achieve this vision without you! If you have an interest in improving business performance for the world's best brands in over 70 countries spanning 6 continents, we would love to discuss career opportunities with you.
Are you ready to reimagine the world? Does working for a company that invests in the future and is inspiring in the marketplace intrigue you? Are you bold in your decisions, and do you have contrarian views on how to run a business? Are you passionate about continuing to improve your capabilities? Concentrix provides eligible employees with various benefits, including private medical plans, competitive salary, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits vary by country/region.
In our Information Technology and Global Security team, you will deliver cutting-edge technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with top professionals to design, implement, and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the core technology team shaping the future of CX. We are a remote-first company seeking the best talent worldwide.
The Network Engineer supports and secures infrastructure across Concentrix's EMEA enterprise. Responsibilities include planning, installing, configuring, maintaining, supporting, and optimizing network and security hardware, software, and communication links, including upcoming security offerings. The role reports to the Group Manager in Global Network.
Main Responsibilities
* Contribute positively to knowledge transfer, inspiring and building a creative, high-performing team
* Provide network support for EMEA locations, including 24x7x365 support with regional on-call rotation
* Support Cisco, Palo Alto, Fortigate hardware implementations
* Design and implement new network and security products, collaborating with the Core Network team to ensure proper integration
* Document services and perform handovers for in-service delivery
* Follow Service Transition and Change Control procedures
* Ensure compliance with PCI, ISO27001, and internal client procedures, including handling and protecting client information and reporting security events
* Manage technical changes to Cisco, Fortinet, and Palo Alto hardware/software
* Perform capacity planning and review network performance/health
* Stay updated on data and voice security standards and best practices
* Manage Cisco routers & switches, Fortinet, Cisco, Palo Alto UTM firewalls
What You Need To Have
* 2-5 years of experience with multi-vendor environments including Cisco ASA, Fortigate, Palo Alto, and others
* 2-5 years of experience in core network technologies (Cisco, Fortinet)
* 2-5 years of experience with routing protocols (OSPF, EIGRP, BGP)
* 2-5 years of experience with SLA, QoS, LAN environments, trunking protocols, security features, SIP, and Voice services
* Cisco CCNA or CCNP certification is advantageous
* Bachelor's Degree
Location: GBR Belfast - Maysfield
Language Requirements
Time Type: Full time
Application deadline: 2025-07-30
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