Job Description
Your next career move: supervisor! You will coordinate and manage our Front Office team in cooperation with the Department Manager. Your duties will also include the following:
* Checking in guests, as well as taking and processing bookings
* Reviewing bookings, overbookings and options
* Monitoring costs and the accommodation revenue budget
* Implementing and maintaining the internal Motel One quality management system
* Shared responsibility for conducting internal coaching, cross-trainings and onboarding new Front Office staff
Qualifications
Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:
* Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/retail industry or be looking for a change of career
* Enjoy developing employees – and ideally have some management experience
* Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
* Be open and communicative and have excellent manners, as well as a solid command of (written and spoken) English
* Be a team player and willing to provide assistance across departments – we achieve our results together