Overview
The Client Advisor will act as a brand ambassador delivering personalized service to a distinguished luxury clientele at Selfridges. The role focuses on exceptional communication, driving sales, building long-term client relationships, and maintaining brand standards within the store.
Responsibilities
* Provide a warm welcome and personalized service to all clients.
* Identify client needs and present suitable products to drive sales.
* Build and maintain strong client relationships to encourage repeat business.
* Maintain up-to-date product and collection knowledge to advise clients.
* Support visual merchandising to reflect the brand image.
* Collaborate with team members to ensure smooth store operation.
* Assist with inventory and stock management tasks.
* Uphold company policies and grooming standards for a professional environment.
Requirements
* Experience as a Client Advisor, ideally in the luxury industry.
* Strong sales mindset with a proactive approach to commercial performance.
* Excellent communication skills; English mandatory.
* Ability to build long-term relationships with diverse clients.
* Skilled at cross-selling across product categories.
* Versatile and passionate about challenges.
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