📍 Location: Remote
About Us
We’re a fast-growing e-commerce brand with a lean, creative team driving rapid expansion. Our mission is to deliver products that customers love while building a company culture rooted in innovation, ownership, and continuous improvement.
We work with in-house talent and trusted external partners across creative, marketing, and customer support and now we’re looking for an Operations Manager to take us to the next level.
🚀 The Role
As our Operations Manager, you will be the engine that keeps the company running smoothly day-to-day. You’ll design and refine processes, streamline communication across teams, and ensure projects are delivered efficiently and on time.
This role is perfect for someone who thrives on structure, problem-solving, and driving results in a fast-paced environment.
🔑 What You’ll Do
🗂 Own and optimise operational processes across the business (e-commerce, marketing, creative, customer support).
🤝 Act as a key link between leadership, internal team members, and external agencies/contractors.
📊 Manage projects end-to-end: planning, execution, deadlines, accountability.
⚙️ Build systems for efficiency: from reporting dashboards to SOPs to workflow automation.
📈 Track performance metrics and provide insights for data-driven decisions.
🧩 Anticipate challenges and proactively solve problems before they escalate.
💡 Support the CEO in strategic initiatives and act as a trusted right hand for scaling operations.
🎯 What We’re Looking For
✅ 3+ years experience in operations, project management, or a similar role (e-commerce/D2C experience is a big plus).
✅ Strong organisational and process-building skills.
✅ Excellent communication and people skills, you’re the kind of person who keeps everyone aligned.
✅ Comfortable working with remote, global teams across multiple time zones.
✅ Tech-savvy and resourceful (experience with tools like ClickUp, Asana, Notion, Slack, G-Suite, Shopify, or similar).
✅ Proactive, adaptable, and excited by the pace of a high-growth company.
🌍 Why Join Us?
🚀 Be part of a fast-growing e-commerce brand at an exciting stage of expansion.
🏆 Work directly with leadership and make a visible impact on the company’s future.
💻 Enjoy flexible remote work with a collaborative, international team.
📈 Opportunity for growth and career progression as we scale.
📩 How to Apply
If this sounds like the challenge you’re ready for, we’d love to hear from you! Apply with your CV and a short note on why you’d be a great fit.