Overview
FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.
FM has an exciting opportunity for a Claims Adjuster to work in our London Operations Claims office based in Maidenhead. There may also be the option for this role to be based out of the London office following the initial training period.
Responsibilities
The role will involve the investigation, negotiation and settlement of predominantly large, complex Property and Business Interruption claims emanating primarily from the UK and also the wider Operations territory including, Middle East and Africa. This is a great opportunity for someone looking to further their career, in a supportive and encouraging team environment.
With responsibility for developing and nurturing relationships with our policyholders, we will provide you with training to confidently investigate, mitigate and lead all aspects of large commercial property claims. Adjusters are empowered to resolve and settle all assigned claims within the terms of the policy, for FM Affiliated and FM clients. The successful applicant will need to demonstrate a high level of personal credibility through outstanding interpersonal skills and an aptitude for negotiation.
As experience develops this position also becomes integrated with the account team providing customised workshops, pre-loss preparation as well as policy and claims consulting.
Successful candidates will enroll on FM’s adjuster training program participating in formalized training classes in the US, self-study, and trailing experienced Adjusters.
Qualifications
Education & Experience:
1. Degree qualified, preferably within an engineering discipline
2. Proven commercial property claims experience or experience of working within a high-volume high net worth homeowners claims environment.
3. Progressing to or commitment to gaining ACII qualifications or equivalent would be an advantage
4. Full drivers license and passport
Skills:
5. Strong communication and interpersonal skills, including negotiating and consulting
6. Good judgement and timely decision making
7. Motivated, manages time and priorities efficiently
8. Comfortable with and interested in technical analysis of complex loss situations. Ability to comprehend financial and operational impact to the insured
9. Critical and analytical thinking, results driven and outstanding consensus building skills
10. Willingness to travel
In return, you will receive a competitive benefits package which includes:
11. Final Salary Pension Scheme
12. Private medical insurance
13. Incentive Plan
14. Fitness Reimbursement Plan
15. 2 Global Well-being days per annum
16. Annual Volunteer Day
17. Emotional well-being and mental health assistance programme
FM is a people-driven business. It is our ability to harness the power of our diversity that allows us to create the unique, world-class services we’re known for.
We’re committed to attracting a talented and diverse workforce and fostering a culture of inclusion that allows diversity to thrive and seed innovation.