Market Design Lead – Switching & Registration
Who Are RECCo?
We are an independent, non-profit organisation responsible for the Retail Energy Code — a key part of how the GB retail energy market is regulated.
But we don’t just manage rules. We look ahead, not just react, helping the market change in the right way. We deliver secure digital services, clear governance, and practical solutions that protect consumers, support innovation, and help the energy system move towards net zero.
What you’ll be doing
The Market Design Lead plays a pivotal role in shaping and guiding the evolution of the retail energy market in Great Britain. Operating as part of the Design Authority for the Retail Energy Code, this role ensures that market design decisions are coherent, consumer-centric, operationally viable, consistent with regulatory and technical frameworks and aligned with broader strategic objectives.
They will lead on the design and review of proposals that impact the functioning of retail market arrangements and maintain a strong interface between policy, strategy, business process, technical, assurance and implementation requirements.
As part of a multidisciplinary Market Design Team, the Market Design Lead is responsible for leading design thinking and analysis to enhance the Retail Energy Code and its services. This will involve close collaboration with other design leads, senior stakeholders, internal teams (such as data, technology and strategy teams), project teams, REC service providers and REC stakeholders to deliver cohesive enhancements to the retail energy market, in accordance and compliance with RECCo’s regulatory obligations.
This role will operate as the design lead for Switching and Registration in the REC. The REC sets out the governance, process, interfaces, technical requirements and assurance of the switching arrangements. This includes the requirements of the Centralised Registration Service (CRS) and Switching Data Service Providers, obligations for market participants, service management arrangements, data governance, data quality and process/obligations for market participants.
The right candidate should have an interest, sound knowledge and understanding of the regulatory framework, process, technical design, service management, governance and assurance of the REC switching arrangements; how these can be evolved to further the REC objectives; and how these interact with other codes outside of the REC.
Your Responsibilities
Solution Design Leadership
* Lead and own the design for Change Proposals, service enhancements and projects impacting the Retail Energy Code and REC Services, in accordance with agreed design principles and quality standards.
* Analyse and define impacts to market requirements, participant roles, process flows and central systems.
* Develop effective and comprehensive design artefacts, position papers, and impact assessments for Change Proposals to ensure the efficacy of the REC change process and project deliverables.
* Provide support and leadership as a critical friend to other teams in RECCo, REC Service Providers and industry stakeholders on matters impacting the design and development of the Retail Energy Code and REC Services.
Design Governance and Assurance
* Provide clear, evidenced inputs into Design Authority decisions in accordance with agreed Decision-Making Principles.
* Represent RECCo in formal design governance forums, working groups, and external events.
* Support consistent application of the REC Design Principles and Decision-Making Principles across your work, and in engagement with wider governance forums.
* Maintain version-controlled design artefacts and provide input to change logs and decision records.
* Lead and support reviews of implemented changes to determine if benefits have been realised and measure the value of changes to the Retail Energy Code, to improve the efficacy and outcomes of the change process.
* Identify and report any perceived or actual conflicts of interest in decision-making, whether at individual or company level.
Cross Functional Collaboration
* Collaborate with internal teams, project teams, Service Providers and REC governance functions to ensure activities are coordinated and dependencies are managed.
* Collaborate with other Code Managers on cross-code impacting activities, ensuring proposals are developed efficiently in considerations of the wider-market impact.
* Ensure proposals are subject to appropriate consultation and are developed transparently, with input from impacted stakeholders, in accordance with good industry practice and Decision-Making Principles.
* Engage with Ofgem, DESNZ and other regulatory bodies as appropriate where there are dependencies and interactions required to support the design and delivery of changes to the REC.
Change Management
* Support the ongoing development, management and prioritisation of the REC Change Roadmap, ensuring this aligns with strategic priorities for the REC and agreed prioritisation criteria.
* Work with Service Providers, internal project teams and Change Proposers to ensure Change Proposals follow the appropriate process to support decision-making and prevent the need for send-backs or rejections due to issues with solution quality or due process.
* Take ownership of aspects of RECCo’s Delivery Plan against Ofgem’s Strategic Direction Statement (SDS) and provide regular reporting and updates in accordance with internal RECCo governance.
About You
* Good understanding of the GB retail energy market and its regulatory framework.
* Good understanding of the Retail Energy Code and its associated change and governance processes.
* Demonstrated experience in developing, reviewing and implementing solution designs and Change Proposals impacting regulatory arrangements.
* Understanding of technical design documentation and requirements traceability approaches.
* Excellent problem-solving and issue-resolution skills, with the ability to think “outside-the-box”.
* Excellent communication skills, both written and verbal, able to understand and articulate complex issues.
* Able to develop and maintain good relationships with the REC stakeholders and appreciate of their interests.
* Strong attention to detail – able to identify seemingly small errors and discrepancies.
* Experience and understanding of legal drafting, and how this links to solution design.
What You’ll Get In Return
We offer a great range of benefits and a collaborative culture in which you’ll have the opportunity to shape how we do things from the ground up during an exciting period of growth.
Employee benefits:
* 25 days annual leave + bank holidays and a holiday buy scheme
* Private medical insurance and life cover
* Employee Assistance Programme with access to an online portal containing a wealth of wellbeing resources, online self-help courses and shopping discounts
* Company pension scheme with 7% employer contributions
* Enhanced parental leave and pay
* 2 paid volunteering days per annum to get involved with a charity or community group of your choice and access to a payroll giving scheme if you'd like to make regular donations to charity
* £40 well-being allowance every month
* Access to lease an Electric Vehicle via a salary sacrifice scheme
* Learning budget which you can use towards courses, books, webinars or conferences
* Knowledge-sharing sessions, e-learning and an online hub of training resources to aid your professional development
Our Commitment
At RECCo we are committed to cultivating an environment that promotes equality, diversity and inclusion. We want you to bring your authentic self to work every day and feel comfortable being you, no matter your age, gender identity, ethnicity, religion, disability status or otherwise.