Salary: £30,000 - 35,000 per year Requirements:
* Hands-on experience with Active Directory (AD) and Azure Active Directory (Azure AD) administration.
* Strong organizational skills and a detail-focused approach to repetitive tasks.
* A track record in IT support (1st line / 2nd line) or user administration.
* An interest in learning and developing in structured, process-driven environments.
* Desirable: Familiarity with Freshservice, ITIL processes, or CMDB control.
Responsibilities:
* Manage end-to-end user administration across Windows, Active Directory, Azure AD, and industry-specific systems.
* Handle joiner, mover, and leaver processes, including security group membership (nested groups included).
* Maintain and improve control of the Configuration Management Database (CMDB).
* Operate within ITIL-aligned processes (Freshservice currently used).
* Identify and suggest practical process improvements to streamline routine admin tasks.
Technologies:
* Active Directory
* Azure
* Support
* ITIL
* Security
* Windows
* Cloud
* DevOps
* IAM
More:
This opportunity is a perfect "step up" role for someone looking to move beyond the service desk into structured technical administration, with room to contribute ideas that make a difference. You will gain exposure across multiple business systems, build expertise in identity tools, and play a vital role in ensuring smooth day-to-day operations.
If you have held any of these roles or used these technologies/skills, this role could be a great fit: Active Directory Administrator, Azure AD Administrator, IT Support Analyst, User Access Administrator, IT Systems Administrator, Joiner-Mover-Leaver Administrator, Identity Management Assistant, Freshservice Administrator, CMDB Coordinator, ITIL Support Analyst.
We at Deerfoot Recruitment Solutions Ltd are a leading independent tech recruitment consultancy in the UK. For every CV sent to our clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. We are acting as an Employment Agency in relation to this vacancy.
last updated 42 week of 2025