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About the Role
Your enthusiasm for bikes and customer service skills will drive your success in this role. You will deliver high standards of cycle service and repair, working on various types of cycles including kids, adult, premium, performance, and electric bikes. Your goal is to impress every customer.
Responsibilities
* Perform service and repair work on cycles
* Assist in developing team members
* Maintain high-quality standards
* Help customers find and maintain their dream bike
Candidate Profile
Experience in retail or cycle services is preferred, but practical skills and a commitment to excellent customer service are essential. You should be a practical problem solver, work efficiently, and share your expertise with others.
Training and Career Development
We offer extensive training to help you develop your career, whether in Retail or other areas within the Group. We support your career ambitions at your pace.
Requirements
* Experience with service, building, and repair of cycles
* Experience in customer service, ideally in retail or cycle services
* Ability to share expertise with others
* Experience working towards sales targets
* Availability for rota shifts, including weekends
Benefits
We offer a wide range of rewards and benefits, including holiday, pension, store discounts, employee discounts on garage bills, breakdown cover, shopping discounts, wellness support, bike schemes, life assurance, uniform, sharesave, Cycle to Work, Wagestream, and health plans.
Company Overview
We are rapidly growing, focusing on motoring services and electric mobility. As the UK's leading retailer of motoring and cycling products and services, we are committed to safety and mobility for all.
Join Us
If you're unsure about meeting all criteria, we encourage you to apply. We value diversity and are committed to an inclusive workplace. All backgrounds are welcome in our Halfords Family.
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