Umbrella Engagement - 6 months - On site 1-2 days per week in Somerset. Remote rest of the week. On behalf of our client we are looking for an outstanding Service Delivery / Service Manager to help continue to deliver an Outstanding IT Service to its Clients. The ideal candidate will be customer centric and have a tack record of delivering a quality service to agreed SLA's and OLAs. Any experience around Service Improvement would be helpful but essential. Must have outstanding Communication and Stakeholder skills. ITIL Accreditations would be nice but again not essential. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.