Customer Service Representative
(Service Coordinator & Sales Administrator)
High Wycombe
£18ph - £20ph (Three Month Contract)
Monday – Friday, 9am to 5pm
An excellent opportunity for an experienced Sales Administrator or Service Coordinator to join a global market-leading manufacturer of electronic equipment
The Company – Service Coordinator / Sales Administrator
My client is a worldwide leading manufacturer of technically advanced capital equipment.
This organisation is trusted by professionals to deliver ‘best in class’ product solutions across their key markets.
With global representation in over 80 countries, this organisation operates at the forefront of technology and innovation, with an unrelenting commitment to research and development, world class manufacturing facilities and the recruitment of good people central to their future success.
The Role – Service Coordinator & Sales Administrator
Following expansion, this market leading company now seeks to recruit a dedicated Sales Administrator & Service Coordinator, responsible for a number of key tasks from their UK Head Office.
Full responsibilities include:
· Receiving customer enquiries by telephone and e-mail
· Preparation of offers for pre-sales and after-sales
· Order processing (order entry, invoicing)
· Returns and complaints management
· Preparation, submission and follow-up of service quotations
· Processing customer orders in consultation with other departments & service areas
· Coordination of parts deliveries with customers and field staff
· ERP & CRM system data processing
Your Background - Service Coordinator & Sales Administrator
To succeed in this exciting ‘hybrid’ role, you will need the following experience or background:
· Professional administrative experience in the field of Service Sales, Sales Support, Customer Services, Supply Chain or Service Coordination
· Experience and knowledge of ERP & CRM systems, such as Sales Force
· Very good written and spoken English
· Strong communication skills
· High level of commitment with a focused and customer-oriented approach to work
· Ability to work in a team and an interest in getting actively involved
· Good time management, flexibility and multitasking skills
This vacancy is being advertised by TRS Consulting Services Limited. The services advertised by TRS Consulting Services Limited are those of an employment agency and / or employment business.