Customer Insight Analyst
Location:
Warrington, Cheshire
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Customer Insight Analyst
Manchester (Hybrid – 2x Days a Week in Office)
Are you passionate about using data to transform learning experiences and drive real educational outcomes? We are working with a leading education provider undergoing a curriculum transformation and looking to bring in a Learning Analyst to sit within their high-performing Insight team. Reporting to a Senior Insight Manager, this role offers an opportunity to combine analytics, modeling, and experimentation to shape how thousands of learners engage with digital products.
The Role
You will join a growing team (currently 8, expected to grow to 10 by the end of the year) and collaborate closely with Learning & Curriculum, Product, and IT teams to deliver insights that enhance learner performance and satisfaction. Key responsibilities include:
* Analyzing learner data and product performance across educational programs
* Running A/B tests and building predictive models to improve retention and personalize learning paths
* Using tools like Power BI and Microsoft Fabric to surface insights that inform design and curriculum improvements
This role provides a great opportunity to work with modern data and analytics platforms to deliver tangible results for the organization.
Skills & Experience
* Proficiency in SQL
* Exposure to Microsoft Fabric is preferable but not essential
* Ability to communicate findings clearly and effectively to non-technical stakeholders
How to Apply
Interested candidates should send their CV to Adam Osborne at Harnham via the Apply link on this page.
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