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Base pay range
Head of Operations
Camden, London (with travel to various project locations)
About Us
Solace Women’s Aid is dedicated to ending the harm caused by gender-based violence. We work with women and children, offering services that are tailored to the unique needs of survivors. Our approach is holistic and empowering, partnering with survivors to help them achieve independent, abuse-free lives.
We are now looking for a Head of Operations to join us on a full-time, permanent basis, working 37.5 hours per week. Participation in an on-call rota is required, currently once every 7 weeks.
The Benefits
- Salary of £48,847 - £55,165 per annum, depending on experience (please note, successful candidates are usually appointed at bottom of relevant band)
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
This is a significant opportunity for an experienced leader in VAWG services to join our ambitious organisation at a senior level.
You’ll hold a visible leadership role in a feminist, intersectional organisation that’s proud to be survivor-led, anti-racist, trauma-informed, and unwavering in its commitment to justice and equality.
With the scope to influence policy, innovate service delivery, and lead exceptional teams, this is your chance to leave a powerful and lasting legacy in the movement to end gender-based violence.
The Role
As a Head of Operations, you will lead a portfolio of Violence Against Women and Girls (VAWG) services across London.
Specifically, you will oversee service delivery across your portfolio, ensuring high standards of quality, contractual compliance, and financial management, all aligned with our strategic goals.
Beyond this, you will also contribute to strategic planning and decision-making, attending senior leadership meetings and leading on key projects that promote safeguarding, health and safety, and staff wellbeing.
Additionally, you will:
- Line manage service managers, offering coaching, mentoring, and performance oversight
- Support service user involvement and meaningful volunteer engagement
About You
To be considered as a Head of Operations, you will need:
- Demonstrable experience of managing a range of VAWG services across multiple locations
- Experience managing complex budgets
- Experience developing and maintaining strategic and operational partnerships
- Strong knowledge of legislation, housing, welfare, and policy related to VAWG
- The ability to evidence service impact and outcomes
- Excellent organisational and ICT skills
The closing date for this role is 23 May 2025.
Other organisations may call this role Senior Operations Manager, Head of Service Delivery, Service Director, Operations Director – Women’s Services, or VAWG Services Manager.
Webrecruit and Solace Women’s Aid are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to become our next Head of Operations and lead impactful services that change lives, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
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