We're Hiring! Tudor Employment Agency is currently recruiting for a Customer Service Representative to join our client based in Walsall. The ideal candidate should have top-notch communication skills and a passion for delivering outstanding customer service ️ Your Role Will Include: Handling customer enquiries via phone, email & chat Providing info on products & services Processing orders & returns efficiently Upselling products when appropriate Analysing customer needs to offer the best solutions Maintaining professionalism & phone etiquette at all times Experience Required: Strong data entry and administration skills Effective communication with customers Excellent telephone manner Hours of Work: 8:30am – 5:00pm, Saturday to Wednesday to support peak period then switch to Sunday to Thursday Rate of Pay: £12.21 per hour If you're customer-focused, language-savvy, and ready to shine in a dynamic role, we’d love to hear from you! Contact our Commercial team on (ext. 1003 or 1004) Submit your CV to quoting ref TEALOVCSA/44 ️ Or register online: Tudor Registration Form For all our roles, visit: TeamTudor is waiting for your call! ✨