Job Title: Professional Support Assistant
Location: Birmingham
Salary: Grade 2 (competitive, dependent on experience)
Job Type: Full-time / Permanent
Reporting to: To be confirmed
About the Role
We are seeking a highly organised and reliable Professional Support Assistant to deliver efficient and consistent administrative support across the business.
This role is key to ensuring smooth day-to-day operations, supporting both internal teams and external stakeholders with a high standard of service.
Key Responsibilities
Administrative Support
* Provide high-quality support to internal and external customers
* Manage reception/switchboard duties and handle general enquiries
* Carry out a range of clerical and administrative tasks
Meetings & Coordination
* Support meetings, including scheduling, note-taking, and distributing minutes
* Ensure all outputs are prepared and shared in a timely manner
Systems & Processes
* Maintain and operate administrative systems for monitoring and recording information
* Ensure processes are delivered consistently and efficiently
Finance & Resources
* Assist with financial and business processes, including handling queries
* Place orders and monitor stock levels as required
Data & Compliance
* Maintain accurate records, ensuring data quality, storage, and archiving
* Ensure compliance with data protection and confidentiality requirements
Team Support
* Work flexibly as part of a team to provide full support coverage
* Help ensure continuity of service across the function
About You
* Previous experience in an administrative or support role
* Strong organisational skills and attention to detail
* Excellent communication skills, both written and verbal
* Ability to manage multiple tasks and prioritise effectively
* Confident using Microsoft Office and administrative systems
Additional Information
* This role is subject to an enhanced DBS check
* The position is exempt from the Rehabilitation of Offenders Act
* You will be expected to maintain confidentiality and adhere to safeguarding practices
* Commitment to equality, diversity, and inclusive working practices is essential
How to Apply
Please submit your CV via CV Library to be considered for this opportunity