We’re currently looking for multiple enthusiastic Customer Service Advisors who are focused on customer service, administration and taking inbound calls. The role will deal with a wide range of customer enquiries.
Cactus Search are currently in partnership with an amazing client who are offering you the following:
Salary - £26k + company Bonus
Monday to Friday Office hours
Key Responsibilities:
1. Support customer enquiries by telephone and email.
2. Manage all direct customer Interactions
3. Handle and respond efficiently to all general and order specific direct customer enquiries
4. Support the office manager in a PA diary capacity
5. Provide feedback on the efficiency of the customer service process and areas of improvement
Key Skills Required:
6. Previous experience within a Customer Service position is essential
7. Knowledge of Office products like Powerpoint and word.
8. A self-motivated, passionate, and enthusiastic approach to work
9. Outstanding verbal communication skills
10. Professional and empathetic approach to resolving issues
11. Decent I.T skills
12. Excellent time management