Role: Customer Service Advisor Location : Morley, Leeds Salary: £26,500 - £27,000 pa Hours: Monday - Friday 8am- 5pm About the role: Our client, a well-established and trusted name in UK and Ireland transport and logistics, is seeking an experienced and proactive Customer Service Advisor to join their dynamic team based in Morley. This is an excellent opportunity for a motivated individual with strong customer service skills who thrives in a fast-paced logistics or transport environment. You will be joining an existing customer service team ensuring the delivery of exceptional service to their customers. Key Responsibilities of the Customer Service Advisor: Dealing with customers collections and deliveries in a team of 8. Respond to customer enquiries and resolve complaints in a professional and efficient manner Work closely with the transport, warehouse, and sales teams to ensure seamless delivery operations Skills & Experience Required for the Customer Service Advisor role: Proven experience in a customer service role, ideally within the transport or logistics sector Exceptional communication, organisational, and problem-solving abilities Comfortable working under pressure in a fast-paced environment Proficient in the use of IT systems and software Positive, team-focused attitude with a proactive, can-do approach What our client offers: Salary of £26,500 - £27,000 pa Holidays 25 days holiday plus bank holidays Full training and ongoing support Career opportunities If you're a self-motivated customer service professional who excels in delivering outstanding service in a fast-paced environment, apply today! Our Guarantee Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.