Job Summary
We are seeking a friendly and organised Dental Receptionist with a dental background to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the day-to-day operations of the dental practice. This role requires a blend of administrative skills and a welcoming demeanour to ensure a positive experience for all visitors.
plus making sure the booking appointment booked and organized.
Duties
* Greet patients warmly upon arrival and assist with check-in procedures.
* Manage appointment scheduling, confirmations, and reminders to optimise patient flow.
* Handle incoming calls and respond to inquiries regarding services, appointments, and patient information.
* Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
* Process patient payments and manage billing inquiries effectively.
* Collaborate with dental staff to ensure seamless communication regarding patient care.
* Assist with administrative tasks such as filing, data entry, and inventory management as needed.
Qualifications
* Previous dental experience is essential.
* Strong administrative skills with proficiency in using EXACT software and equipment.
* Excellent communication skills, both verbal and written, with a focus on customer service.
* Ability to multitask in a fast-paced environment while maintaining attention to detail.
* A friendly and approachable personality that puts patients at ease.
* Knowledge of dental terminology is an advantage but not essential; training will be provided. We look forward to welcoming a dedicated Dental Receptionist who is eager to contribute positively to our practice and enhance the experience of our patients.
Job Types: Full-time, Part-time, Permanent
Pay: £13.00-£16.00 per hour
Benefits:
* Flexitime
* Store discount
Experience:
* Dental receptionist: 1 year (required)
* Dental assisting: 1 year (required)
Location:
* Headington OX3 7RD (preferred)
Work Location: In person