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About Beeks
Beeks Group is a leading managed cloud provider exclusively within the agile and fast-moving financial services and capital markets sector. Our Infrastructure-as-a-Service (IAAS) model is optimised for low-latency private cloud compute, connectivity and analytics, providing the flexibility to deploy and connect to exchanges, trading venues and public cloud for a true hybrid cloud experience.
About Beeks
Beeks Group is a leading managed cloud provider exclusively within the agile and fast-moving financial services and capital markets sector. Our Infrastructure-as-a-Service (IAAS) model is optimised for low-latency private cloud compute, connectivity and analytics, providing the flexibility to deploy and connect to exchanges, trading venues and public cloud for a true hybrid cloud experience.
Founded in 2011, Beeks Group is listed on the London AIM Stock Exchange and has enjoyed continued growth each year. We now employ over 100 team members across the globe and have an international network of over thirty data centres.
We have a fantastic opportunity to join us at our unique Head Office in Renfrew, which includes our state-of-the-art gym with weekly circuit training, a personal trainer and yoga classes, as well as the Beeks Bar and a weekly masseuse to help you unwind.
About The Role
The Graduate Network Engineer troubleshoots and resolves routine and complex network, hardware, and operating system issues in a timely manner while maintaining a 99.99% uptime rate for all systems. Given the global nature of our business, our engineers work in a rotating shift pattern offering 24/7 support to our customers.
In this role, you can expect to improve and advance in service software as well as contribute to the development and deployment of new applications.
Key Responsibilities
* Monitor internal and production systems and escalate/page L2 Engineers as required.
* Work incidents effectively and efficiently, engaging Engineering, Support, QA, and other personnel in accordance with established processes and procedures.
* Document problem descriptions and provide detailed problem diagnosis with accuracy and in compliance with established practices.
* Review and update the status of problems in trouble-ticketing system.
* Assist in maintaining Operations documentation, including support guides, knowledge base articles, and procedures.
* Participate in the transfer of information from one shift to the next.
What We're Looking For
* A proven passion for learning with a desire to work in the technical industry.
* Strong communication and organisational skills.
* Excellent time management to handle varied workloads.
* A growth mindset and a desire to learn; we value people who continually seek to improve themselves.
Qualifications & Experience
* Entry-level role: Demonstrated technical knowledge acquired through academic qualifications (e.g., a degree in Networking or a related subject).
What We Offer
Compensation & Benefits
* A competitive salary.
* A unique and highly rewarding share options scheme.
* Highly competitive pension scheme.
* EV salary exchange scheme.
* Life assurance cover.
* Investment in training.
* Private health insurance.
Lifestyle
* Work 5 days per week on a rotating shift pattern, including night shifts, weekend work, and day shifts.
* 33 days of annual leave.
Equal Opportunity Employer
We are an equal opportunity employer.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Technology, Information and Internet
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