Job Ref: AUG1045
Branch: Trinity Lodge
Location: Trinity Lodge, Burgess Hill
Salary/Benefits: Basic rate: £12.71 per hour. Overtime rate: £19.07 per hour. Bank holiday rate: £25.42 per hour.
Contract type: Permanent
Hours: Full Time
Shift pattern: Rostered on a 4-week rolling roster
Hours per week: 40
Posted date: 03/10/2025
Closing date: 02/11/2025
The Company
Here at Augustinian Care, St George's Park our community offers a unique working environment set within 250 acres of stunning gardens and farmland within an area out outstanding natural beauty, with views overlooking the South Downs. Conveniently located within 3 miles of Burgess Hill and Haywards Heath, we provide accommodation and/ or care to those aged 60 and over through our Retirement Village, Assisted Living Development, and two Care Homes.
Within our Assisted Living Development, Trinity Lodge, our apartments offer individuals a community where they are able to continue with daily life independently, while having all the help they may need on hand.
We are large enough to offer our staff the support they need, but also small enough to care about each employee as an individual. You will have access to our excellent training programme, and we pride ourselves on a continuous improvement plan for all new and existing staff to ensure they have the ongoing knowledge, skills and commitment to become and continue to be a successful, valued member of our team.
Benefits
Our rates of pay are competitive, and our staff benefits are extensive and include free uniform, free meal, and a free staff minibus service from both the Burgess Hill and Haywards Heath areas.
* Competitive remuneration
* Job security - Augustinian Care have been caring for the elderly for over 150 years
* Annual pay reviews
* Free uniform provided - For all care and ancillary positions
* Free staff transport - Mini bus pickups on specified routes
* Free on site secure parking
* DBS checks - Company funded checks
* Free meal - One free meal provided when on duty (hot for day shifts and Sandwiches on nights)
* Life Cover - based on a multiple of the last 12 months earnings at date of death
* Employee Assistance Programme including free, confidential, access to advice line and counselling
* Access to Blue Light Card – extensive range of discounts on many high street online brands/shops
* Cycle to work scheme
* Employee Referral Scheme - with generous rewards (TC's apply)
* Long service awards - Financial recognition of long service and commitment
* Paid sick leave (TC's apply)
* Some other staff benefits include: Staff massage chair, Company Summer Fete and Christmas Party, staff prize draws, various staff well-being talks
The Role
Our Hospitality Assistants are responsible for providing a high-quality front of house service to all of our residents and visitors within our Assisted Living Development. This is a varied role and no two days are the same. You will be responsible for duties such as meeting and greeting residents and their guests in a polite and welcoming manner, organising and preparing the dining area ready for residents and their guests, taking food and drink orders, and assisting with clearing tables and washing up.
This is a full-time position, working 40 hours per week across 4 shifts. Shifts are rostered with alternate weekend working.
Requirements
* If you have got at least 1 years' experience in Hospitality, Catering, or a similar role, then we would love to hear from you If you have not got experience but you have got good interpersonal and communication skills, organisational skills, the ability to work well within a team, and a good work ethic, then we would also welcome your application. Full, on-the-job training will be provided to the successful candidate.
* All posts are subject to a clear enhanced criminal record check and satisfactory references.
* Although it is no longer a legal requirement for staff working within CQC regulated Care Homes for Older Adult Care in England to be fully COVID-19 vaccinated, in the best interests of our staff and residents, we have decided to keep it a mandatory requirement to work for our organisation. Therefore, we will need proof of your COVID Vaccination pass.
* You must have current valid right to work in the UK.
* This role does not meet the requirements of Sponsorship.
The Person
We are looking for someone who has:
* Good interpersonal and presentation skills
* Good customer service skills and experience
* Good verbal and communication skills
* Ability to talk and listen to residents and other contacts both internally and externally
* Written communication skills and the ability to maintain accurate records
* Good organisational skills and the ability to work in a tidy and clean manner
If you wish to be considered for this opportunity, please click 'apply'.
Trinity Lodge, our 27 Assisted Living apartments offer something different to our residents, somewhere they are able to remain as independent with a variety of services, all of which can enhance thier quality of life. We have carried on the tradition whilst retaining the Sisters' ethos of care and hospitality, all set in 250 acres of exceptionally beautiful grounds.