Product & Quality Engineer Location: Kemsley Mill, UK Salary: Competitive Type: Permanent About Us DS Smith are a market leader in the design, creation, and production of packaging solutions for a range of industries across the world. We work closely with the Product Development, Operations and Marketing departments of top brands across the world, to deliver sustainable, creative, and innovative solutions that enhance our customer's products in-store and throughout supply chains About the Role Our Kemsley Mill site is currently seeking a Product & Quality Engineer, who will provide site wide product and quality support whilst ensuring our support systems related to, information reporting, specification control, calibration, testing coordination, ISO/GMP standards are complied with. Reporting into the technical department whilst working together with the site operational teams, you will identify technical issues and get to the root cause of the problem, and proactively recommend solutions that'll improve our overall product performance. The role will require a level of routine and non-routine product testing as part of existing and new product development. Responsibilities include (but not limited): Work with internal teams to increase customer satisfaction by improving the quality of the products Monitor the entire production cycle and perform regular tests to identify potential issues as early as possible Identify the root cause of product related issues using lean/six sigma techniques and recommend solutions together with operational teams Perform quality analysis on products and processes to determine quality metrics for operating standards Coordinate with external auditors and technicians to ensure compliance Update our Quality Management System (QMS) with incidents, fixes and improvements About you Previous work experience as a Quality / Product Engineer or similar role Hands-on experience with Quality Management Systems (QMS) and testing methodologies Ability to communicate effectively internally and externally, including customers. A diligent, punctual individual who can complete work unsupervised. Ability to manage own workload and motivated to deliver quality work on time. Ability to work in a detailed, accurate and consistent manner. Competent with Microsoft software applications and ability to learn new software e.g., quality data management and reporting systems. Benefits Additional benefits include: Pension scheme, life assurance and income protection Salary sacrifice electric car scheme 25 days holiday plus bank holidays Annual Cycle to Work Scheme Corporate discounts Employee Assistance Programme On site car parking Site canteen