Viewing Co-Ordinator – Poole Townsend Estates Ltd Location: Barrow-in-Furness Position: Viewing Co-ordinator – Estate Agency Department Part-time role – 12.5 hours per week on a 3 week set pattern, working 1 in 3 weekends About Us: Poole Townsend Group is an established, highly reputable firm offering comprehensive legal, financial and property services through their team of experienced and qualified professionals. Our estate agency has a long history of providing exceptional service to clients in the property market. We are also proud to be an Employee Ownership Trust (EOT). This means the business is owned for the benefit of its employees, creating a culture where everyone has a shared interest in the long-term success of the firm. As an employee of Poole Townsend, you are part of a business that: Encourages collaboration and shared responsibility Focuses on long-term stability rather than short-term gain Offers the potential for tax-free employee bonuses (subject to company performanc e and EOT rules) Promotes transparency and employee voice in how the business operates Our dedicated team is committed to delivering outstanding results, and we are looking for a reliable and motivated individual to join us as a Viewing Coordinator. The Role: We are seeking a confident and personable Viewing Co-Ordinator to join our busy Estate Agency team. The main purpose of the role is to provide an excellent client experience by accompanying potential buyers on property viewings. This role is ideal for someone who enjoys meeting people, is enthusiastic about property, and has excellent communication skills. The position will primarily involve working Mondays, Thursdays, Fridays, Saturdays and Sundays for 12.5 hours each week on a 3 week set pattern, with the flexibility to provide additional cover on Tuesdays and Wednesdays when needed. Key Responsibilities: Accompanying potential buyers to property viewings in a professional and approachable manner Acting as the face of Poole Townsend, providing an excellent customer experience at all times Maintaining up-to-date knowledge of stock properties to highlight key features to buyers and recommending alternative properties to viewers where appropriate Identifying opportunities to cross-refer Poole Townsend’s wider services, including valuations, financial services, legal, and estate agency Supporting the Estate Agency team with other duties such as open days or marketing support when required What We’re Looking For: Friendly, confident, and well-presented with excellent people skills Strong communication skills and a professional approach Good organisational skills and ability to manage time effectively Proactive approach with the ability to spot opportunities and add value Customer service or sales background advantageous Full UK driving licence and access to a car is essential Flexible approach to working hours (including working 1 in 3 weekends) What We Offer: Competitive hourly rate 22 days annual holiday plus Bank Holidays and discretionary Christmas leave (pro-rata for part-time staff) Medicash health cash plan, employee assistance programme, staff discounts, and more Supportive workplace culture and regular company events Ongoing training and development opportunities How to Apply: If you are a confident, customer-focused individual looking for a rewarding part-time role within estate agency, we would love to hear from you. Closing date for applications is Friday 6 th March 2026. Join Poole Townsend and be a part of a team that values excellence, integrity, and customer satisfaction. Poole Townsend is a Disability Confident Employer. We welcome applications from people with disabilities and are committed to providing an inclusive, supportive workplace. We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, please submit your application as soon as possible.