Facilities Manager – Serviced Office Complex
Location: Bishop's Stortford, Hertfordshire
Salary: £35,000 – £55,000, negotiable based on experience.
Full UK driving licence (essential, required for cross-site travel)
About the Role
We are seeking an experienced and proactive Facilities Manager to oversee the day‑to‑day operations of a modern serviced office complex in Bishop's Stortford. This is a hands‑on and strategic role, responsible for ensuring the building operates efficiently, safely, and to the highest standards, delivering an excellent experience for occupiers and visitors.
Key Responsibilities
* Oversee all aspects of facilities management across the serviced office complex
* Ensure the smooth running of building systems including HVAC, electrical, plumbing, and security
* Manage planned preventive maintenance (PPM) schedules and reactive maintenance
* Coordinate and manage external contractors and service providers
* Ensure compliance with all health & safety regulations, including risk assessments and audits
* Monitor budgets, control costs, and report on expenditure
* Act as the main point of contact for tenants, addressing queries and resolving issues promptly
* Maintain high standards of cleanliness, presentation, and functionality across all areas
* Support space planning, office moves, and fit‑outs where required
* Conduct regular inspections and implement continuous improvements
Skills & Experience
* Proven experience in a facilities management role, ideally within commercial offices or serviced office environments
* Strong knowledge of building systems, maintenance procedures, and compliance requirements
* Familiarity with health & safety regulations (IOSH/NEBOSH desirable)
* Excellent organisational and problem‑solving skills
* Strong communication skills with a customer‑focused approach
* Ability to manage multiple priorities in a fast‑paced environment
* Budget management experience
* Proficient in Microsoft Office and facilities management systems
Additional Requirements
* Full UK driving licence (essential)
* Willingness to travel between sites
* Flexibility to respond to occasional out‑of‑hours issues if required
What We Offer
* Competitive salary based on experience (£35,000–£55,000)
* Opportunity to manage a high‑quality, modern office environment
* Supportive and professional working environment
* Career development opportunities within a growing organisation
#J-18808-Ljbffr