Job title: Education and APC Administrator
Closing date: 1 April 2026
Salary: £23,132.20 per annum
We also offer 26 days’ annual leave (+ public holidays) on starting, matched pension contributions up to 5 percent, enhanced pay when taking leave as your family grows, income protection insurance, a health-cash plan and a wide range of wellbeing and mental health support services.
Location: Our office is based near Stoneleigh in Warwickshire. We typically work there 2–3 days a week, with flexibility to work remotely. You’re also welcome to work in the office more frequently.
Hours: Our usual full-time hours are 35 a week — with an early finish on a Friday! We offer other flexible work options, such as compressed hours, which we’re happy to discuss.
What you’ll be doing:
·Dealing and processing telephone and email enquiries
·Administrating BHS assessments against quality assurance compliance with regulatory bodies,
·Including bookings, assessment paperwork and results
·Taking payments in a secure and GDPR manner
·Helping to maintain Accredited Professional Coach membership status
·Planning and delivering of courses including booking venues and presenters
·Assisting the Education department as required
What you won’t be doing:
·Doing the same job day in day out
·Looking for tasks to fill your day
·Working on your own
This is a great role for you if:
·You have a high attention to detail and high degree of accuracy
·Have excellent communication skills (written and verbal)
·Have a good work ethic and the ability to see a task through to completion
·Have experience in a customer service facing role
·…you want to work in an organisation that supports you to bring your full, authentic self to
·work and is working really hard to be a beacon of inclusion in the equestrian sector.
We’re excited that you’re thinking about applying to British Horse Society. To help you make the strongest impression, here are a few friendly tips:
* AI tools can be handy, but they don’t always hit the mark when it comes to the specific stuff we’re looking for
* We really want to hear your voice — your experiences, your skills and what makes you, well, you!
* If you lean too much on AI-generated content, your application might end up sounding a bit generic — and that could hurt your chances.
So, keep it real, keep it personal and show us what you’re all about. 7
For further details on this and other opportunities, please visit bhs.org.uk .
British Horse Society is committed to achieving equity for all current and prospective employees and doesn’t condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity or marriage and civil partnership.
We aspire to have a diverse workforce because, in our view, diversity enables better organisational outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all employees.
We strongly encourage suitably experienced people from a wide range of backgrounds to apply.
Only suitable candidates will be contacted directly about this position. We won’t store or process the data of candidates for longer than is necessary for the recruitment process.