Brook Street Recruitment is working with our client in Armagh who is a fast-paced, customer-focused Customs Clearance Agent They specialise in delivering efficient and compliant customs solutions, ensuring our client's needs are met quickly and professionally.
Role Summary
As a Customs Clearance Agent, you will be responsible for processing import and export documentation, ensuring compliance with customs regulations, and delivering excellent customer service in a high-pressure environment.
Key Responsibilities
* Process import/export documentation in line with customs regulations.
* Calculate duties and VAT for CDS and AIS imports.
* Verify invoices, commodity codes, and EORI numbers for accuracy.
* Request and file direct representation authorisations.
* Communicate with customers via email and phone.
* Handle red, orange, or yellow routings and notify customers of delays.
* Complete supplementary declarations (office hours and on call).
* Stay current with customs regulations and participate in training.
* Manage shipping requests and provide booking confirmations.
Criteria
* Experience in customs clearance or a similar logistics role.
* Strong understanding of customs regulations and procedures.
* High attention to detail and accuracy.
* Excellent communication and customer service ...