Job Title: Quality Assurance Administrator
Location: Redditch
Hours: 38 hours per week
Salary: £29,000-£33,000 per annum
HR Employment are currently recruiting for a Quality Assurance Administrator for a client based in Redditch. This is a permanent, office-based role. You will support the implementation and maintenance of our Quality Management System (QMS). This is a pivotal role within the business, ensuring our processes, procedures, and products meet internal standards, customer expectations, and relevant regulatory requirements.
Skills & Experience needed:
Essential:
* Experience working with ERP systems (Epicor advantageous)
* Understanding of ISO 9001 or similar quality standards
* Strong organisational and communication skills
* High level of accuracy in data entry and documentation
* Confidence using Microsoft Office and QMS/document control systems
* Flexibility to support quality initiatives and deadlines
Desirable:
* Experience in a quality, compliance, or administrative role
* Background in a regulated or electronics environment
* Knowledge of additional quality standards (ISO 13485, AS9100, IATF, etc.)
* Experience supporting audits
Key Responsibilities:
* Ensure accurate and timely documentation of returned or rejected items
* Use ERP systems to collate, measure, and report performance (Epicor experience desirable)
* Coordinate inspections of returned products
* Work with quality control and production teams to manage rework activities
* Ensure products meet ISO 9001 standards before re-entering inventory
* Support compliance with quality, safety, and operational regulations
* Support internal and external audits (ISO, customer, regulatory)
If you are interested or would like some more information about our Quality Assurance Administrator, then please apply now