Cheshire West & Flintshire
Full Time, Permanent
£27,000
We are recruiting on behalf of a well-established, award-winning home care provider rated Outstanding by the CQC and Excellent by CIW, who are looking to welcome an experienced Care Coordinator into their friendly and supportive office team.
Due to continued growth, this is an additional role within the existing Care Coordination team, offering the opportunity to join a service that is highly respected and genuinely committed to delivering high quality, person-centred care within the community.
They are now seeking someone who has previously worked in a Care Coordinator role and understands the pace, organisation and attention to detail required to successfully manage care delivery in a domiciliary care setting.
The Role
Working closely with the Registered Manager and wider office team, you will be responsible for coordinating care services to ensure customers receive safe, consistent and high-quality support in their own homes.
This is a busy and rewarding role that requires strong scheduling experience, excellent communication skills and the ability to respond effectively to changes within care packages.
Key Responsibilities
Create and maintain staff rotas to meet customer care needs
Coordinate care visits in line with customer preferences and staff availability
Respond to changes in care packages and staffing requirements
Liaise with care staff regarding availability, holidays and sickness
Support onboarding of new care staff into existing schedules
Ensure continuity of care wherever possible
Maintain accurate electronic records and scheduling systems
Work collaboratively with the office team to support service delivery
Communicate effectively with customers and their families where required
About You
Previous experience working as a Care Coordinator within domiciliary care is essential
Strong rota management and scheduling experience
Excellent organisational and time management skills
Confident communicator, both written and verbal
Ability to manage a fast paced workload
High attention to detail
Experience using care scheduling systems would be advantageous
What's on Offer
Opportunity to join a CQC Outstanding and CIW Excellent rated provider
Join an established and supportive Coordination team
Ongoing training and development
Opportunity to be part of a growing and values led organisation
If you are an experienced Care Coordinator looking to join a provider known for delivering exceptional standards of care, we would love to hear from you