Customer Sales Assistant / Branch Sales Assistant / Branch Sales Coordinator / Customer Sales Expert
Overview
We are the UK’s leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development.
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first‑name basis.
* Handle customer requests and provide product information.
* Prepare quotes and assist customers with their purchases to help boost sales.
* Ensure the smooth and safe movement of products throughout the branch.
* Maintain a safe working environment by adhering to all safety procedures and policies.
Who you are
* Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic.
* Comfortable in a busy, fast‑paced environment, where no two days are the same.
* Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues.
What’s in it for you
* Competitive annual salary.
* Performance‑based bonuses to reward your hard work.
* Save‑as‑you‑earn and Buy‑as‑you‑earn schemes for smart financial planning.
* Generous contributory pension scheme to secure your future.
* Exclusive discounts across various Group businesses, including 20% off at Toolstation.
* Wellbeing support to help you stay at your best.
* MyPerks discounts at top retailers, restaurants, and more.
* Work‑life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work‑life balance.
Equal Opportunity Statement
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
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