Credit Controller – £28,000–£30,000 – Full-Time – Norwich
Are you an experienced Credit Controller with a keen eye for detail and a talent for building strong customer relationships? We have a fantastic full-time opportunity for a motivated finance professional to join a busy and friendly accounts team in Norwich.
The Role
As a Credit Controller, you will be responsible for managing the sales ledger, monitoring customer credit, and ensuring payments are made within agreed terms. You’ll play a key role in reducing credit risk, resolving queries, and maintaining accurate financial records.
Key Responsibilities
* Proactively monitor customer credit and manage company credit risk
* Process all sales ledger transactions accurately and on time
* Liaise with customers to ensure prompt payment and resolve invoice queries
* Maintain credit insurance systems and liaise with insurers
* Carry out account reconciliations and allocate payments
* Process new customer applications and credit checks
* Use internal systems to manage order release and stop lists
* Provide accurate reports to management and assist with decision-making
* Handle legal matters relating to credit control when necessary
About You
We’re looking for a confident and professional Credit Controller who can work under pressure and meet tight deadlines. You’ll be a strong communicator, comfortable dealing with customers and colleagues alike, with the ability to solve problems and make decisions effectively.
Essential Skills & Experience
* Proven credit control experience with excellent attention to detail
* Strong IT skills (Kerridge, Sage, Excel, Word)
* Ability to work independently and as part of a team
* Excellent organisational and time management skills
* Strong numerical and problem-solving abilities
* Full UK driving licence
Salary & Benefits
* £28,000–£30,000 per annum
* Full-time, permanent role
* Office-based in Norwich
* Supportive team environment with opportunities for professional development
If you’re ready to take the next step in your credit control career, apply today and join a business that values accuracy, professionalism, and excellent customer service.
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