Scheme Manager Manchester £27,178 pro rata Part Time – 20 hours per week We are looking for an experienced Scheme Manager to deliver high quality housing and support services for tenants within the associations over 55s housing schemes This is a key role within the association, acting as the main point of contact for tenants, co-ordinating care and support services provided by You will play a vital part in fostering a positive culture, driving continuous improvement and supporting innovation and efficiency to help achieve Arawak Walton’s strategic goals Key Responsibilities * Provide consistent, professional support to tenants, ensuring their wellbeing is regularly monitored. * Welcome and induct new tenants, providing clear information about facilities and services, and ensuring tenants and their families understand the Scheme Manager’s role. * Conduct daily visual Health & Safety inspections, weekly checks, and quarterly community alarm equipment audits. * Manage complaints in line with the association’s standards and procedures, taking collective responsibility for resolving service shortfalls. * Promote and adhere to Arawak Walton’s policies, with particular attention to equality, diversity & inclusion, health & safety, and data protection. What We’re Looking For * Experience and understanding of the needs of older people. * Relevant qualifications such as NVQ or CSHS. * Knowledge of Health & Safety requirements in sheltered housing schemes. * Experience in providing housing-related support and working with external agencies. * Strong IT skills, excellent organisational abilities, and the capacity to respond quickly to service demands. If this position is something that aligns with your experience, do not hesitate to apply