JOB DESCRIPTION
Professional Services Coordinator - 12 months Maternity Cover
Are you experienced in providing superior pre-sales trials and coordination support to internal teams and customers?
We’re a SaaS company with an AI driven telematics solution that uses a scalable cloud ecosystem and connects data from sensors, cameras, and mobile and third-party applications into real-time insights. The company's technology currently tracks more than 500,000 vehicles owned by over 40,000 organisations on six continents, making it one of the world's largest fleet management software solutions providers.
What you’ll do:
This is an opportunity to join us to initially provide maternity cover of 12 months, where you'll be exposed to many areas across the business and able to develop your knowledge and skills ready for your next role... and who knows, this could be with us!
1. You’ll join our Professional Services Team and provide support with large implementations.
2. You’ll build relationships with internal and external teams and work with our enterprise customers answering their queries and rolling out their solutions.
3. You’ll train customers to help them realise the full potential of our solution.
Ultimately, you'll drive outstanding results for the customer and for Teletrac Navman.
What will help you succeed:
4. You’ll be proactive and self-motivated.
5. You’ll take ownership and be creative in your approach to problem-solving, proposing and converting ideas into action, and quickly become integral to the success of the local and global Professional Services Group.
6. Excellent customer support/coordination and organizational skills, developed in an enterprise business
7. Strong written and verbal communication skills; able to communicate effectively at all levels
8. Strong MS Office skills and experience
9. Experience providing hardware, software, and/or service solutions to large accounts
Desirable:
10. Prior experience within the IT and Technology industry
11. Prior project coordination experience ideally pre-sales, implementation, and coordination
12. Working knowledge of GPS & fleet management technology
WHAT’S IN IT FOR YOU?
13. Working in a team that loves to work together, has regular team catch-ups, learning from each other and delivers excellence.
14. Variety of medical, dental, and vision plans and other wellness initiatives
15. 23 days annual leave increasing to 25 days
16. Company pension contribution at 6%, life insurance at 4 x annual salary
17. Learning & Growth: Full access to LinkedIn Learning, product training, with ongoing development opportunities
18. Employee Assistance Program (EAP): Access to a range of support and resources such as counseling services and support for major life events, financial and l
egal concerns, and more
19. Flexible work: Teletrac Navman is committed to providing a work environment that maximizes functionality, collaboration and work/life satisfaction with flexibility where available
20. Community Impact: Charitable fundraising activities and a paid day for volunteering
SOUNDS GOOD?
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. Along with career development opportunities and working with a management team that enables you to achieve your goals, you will enjoy a pivotal role in an international SaaS organisation.
Come and join our culture of challenging the status quo, continuous improvement, and being customer obsessed.
All applicants for this position must be authorized to live and work full-time in the UK.
#LI-DL1 #LI-Hybrid
WHO IS TELETRAC NAVMAN
Teletrac Navman’s goal is to empower the industries that transform and sustain our futures with simple and intelligent solutions that enhance the efficiency, safety, and sustainability of their operation. As a connected mobility platform for industries that manage vehicle and equipment assets, Teletrac Navman simplifies the complex so that its customers can transform the way they work through cloud-based solutions that leverage AI to unlock the power of operational insight.
Teletrac Navman manages more than 700,000 vehicles and assets around the world. The company operates globally, with offices worldwide and headquarters in Northbrook IL. For more information visit .
Teletrac Navman is a Vontier company.
WHO IS VONTIER
Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.