Paediatric diabetes support worker Administrator
NHS AfC: Band 3
Job overview
Please Note:
This role is not eligible for visa sponsorship. Applicants must already hold the right to work in the UK independently, with a visa or immigration status that allows them to fulfil the full duration and type of contract offered. The Trust is unable to provide visa sponsorship for this position.
To support the coordinator with administration of the paediatric and transition diabetes service at Darent Valley Hospital..
Main duties of the job
To provide a comprehensive, confidential and high quality administrative and clinical support service to the Paediatric and Transition Diabetes Specialist Nurses.
The role will include using dedicated systems to manage patient appointments and also maintain patient records, collect data for Best Practice Tariff and audit purposes.
The job will involve patient contact on the telephone and face to face within a clinical environment. There will also be face to face contact in the school and home environment.
The post will require independent working following agreed guidelines within Diabetes Services. It will require the post holder to prioritise their own work load and to use their initiative.
The workload will be spread across Paediatric and Transitional Diabetes care services.
To be an active member in business planning and progression of the Paediatric and Transition Diabetes services and implement service improvement.
Working for our organisation
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you’ll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we’ve achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.
We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Detailed job description and main responsibilities
To provide a comprehensive, confidential and high quality administrative and clinical support service to the Paediatric and Transition Diabetes Specialist Nurses.
The role will include using dedicated systems to manage patient appointments and also maintain patient records, collect data for Best Practice Tariff and audit purposes.
The job will involve patient contact on the telephone and face to face within a clinical environment. There will also be face to face contact in the school and home environment.
The post will require independent working following agreed guidelines within Diabetes Services. It will require the post holder to prioritise their own work load and to use their initiative.
The workload will be spread across Paediatric and Transitional Diabetes care services.
To be an active member in business planning and progression of the Paediatric and Transition Diabetes services and implement service improvement.
Person specification
Expirience
* Experience of working in a multi-disciplinary team within a health care setting Able to work within a team prioritise workload with minimal supervision
* Taking part in audits Ability to deliver basic clinical advice within set guidelines Experience of organising study days
Education
* Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook In house patient information system (PAS) Educated to GCSE level or equivalent Grade C and above in English and Maths NVQ level 2
* NVQ level 3 or equivalent or ability to undertake training towards this qualification
Knowledge
* Knowledge of child health, development and protection Understanding safeguarding issues Basic knowledge of diabetes Understanding of working with agencies/multidisciplinary working
* Competent in setting up and using databases
Our staff are our most valuable asset. We are committed to making staff feel appreciated, supported and included in the Trust’s successes. Our mission is to be an outstanding place to work providing the very best care for our patients and excellent career opportunities for our staff. Everything we do is guided by our core values and behaviours, identified by our staff and embedded throughout the organisation.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement
We have the highest CQC rating of all Acute NHS Trusts in Kent and Medway (Good). The CQC highlighted that managers promoted a positive culture that supported, valued staff and created a sense of common purpose based upon shared values.
The Trust is a great place to work, stay, develop a career and enjoy a healthy work life balance. We have made and are delivering on a wide range of commitments to staff; health and wellbeing; equality; diversity and inclusion; access to education and career development. During 2020 we sett up quality councils, driven by our staff to create a culture of shared governance and quality improvement.
We have a strong focus on innovation and improvement. Part of Guy’s and St Thomas’ (GSTT) ‘Healthcare Alliance’ we are introducing new models of care to improve clinical outcomes for patients. Our association with GSTT also gives staff wishing to develop their skills excellent opportunities to work across numerous specialities.
As our local population increases, our services and skills are expanding and adapting to meet demand. We are continuously looking at best practice models to enhance and improve the services we offer.
The Trust provides services at Darent Valley Hospital and Queen Mary’s Hospital, for a local population of over 500,000 people.
If you would like to be part of our innovative and forward thinking team putting patients at the centre of all we do, we invite you to #joinourfamily.
The NHS are striving towards “we work flexibly” as a workforce, we want to ensure that you can work in a way that is best for us, our patients, and importantly for you. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
Please note this vacancy may close earlier than stated to aid efficient processing of applications. To ensure your application will be considered please submit it at your earliest convenience. If you have not heard from us within 21 days of the closing date please assume that you have not been shortlisted on this occasion.
Please note, that due to the limited number of car parking spaces, car parking permits will be allocated subject to compliance with the Trusts eligibility criteria and availability of spaces. Permit holders are not guaranteed a car parking space.
Dartford and Gravesham NHS Trust is a smoke free organisation. To improve public health smoking or vaping is not permitted anywhere on the hospital site.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Please be aware the vacancy may close once we have received sufficient numbers of applications.
Name Craig Ticehurst Job title paediatric diabetes specialist nurse Email address c.ticehurst@nhs.net Telephone number 01322 428473 Additional information
You can also contact Laura Head or Victoria Mcgurgan on the same number
01322 428473
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