Senior Pensions Administrator
Location: Manchester
Job Type: 3-months contract (possibility to extend)
Work Setup: Remote working considered
Who We Are
Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.
Who You Will Work With
Our client operates within the employee benefits sector, supporting organizations in managing administrative complexities through technology and specialized expertise. They prioritize a client-centric approach, invest in employee development, and utilize their extensive global presence to streamline intricate processes.
What You'll Do
* Handle complex queries via letter, email, and telephone, providing accurate guidance and information
* Understand scheme details thoroughly and process activities in line with scheme rules and regulations
* Perform complex calculations, enter data, and respond to enquiries using automated and manual processes across various member or scheme events
* Conduct checking activities, manage errors or complaints, and use MI reporting to monitor progress and ensure standards are met
* Support project delivery on time and within budget, identify additional work opportunities, calcul...