Adults Service - Team Manager - Safeguarding
Salary: £53,296 - £58,286 / Year
Job type: Permanent
Location: Windsor
Save Share Apply now Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum
Responsibilities include:
As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition—to enable people in the borough to live independent and fulfilled lives—into outstanding practice and continuous service improvement.
This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.
Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals’ rights and wellbeing. Your leadership will contribute to the borough’s strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan 2024–2028. You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough’s commitment to dignity, inclusion, and excellence in care
Main Duties:
Team Leadership & Performance
1. Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners)
2. Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews.
3. Champion staff development—identify training needs, run reflective team meetings and promote career progression.
4. Act as a positive role model for our HERO values.
Quality Assurance & Compliance
5. Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals
6. Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies
7. Respond to complaints, identify learning and develop service improvement plans.
Operational Management
8. Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management
9. Focus on resource allocation to maximise value and outcomes.
10. Produce monthly performance reports for senior leadership—KPIs, residents feedback, staff metrics
11. Chair Safeguarding and Best Interest meetings.
Person-Centred Practice
12. Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning
13. Promote co-production—engage people who draw on services, carers and advocates in service design and governance.
14. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility.
Partnership & Stakeholder Engagement
15. Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams
16. Represent the service at multi-agency forums
17. Develop strategic partnerships to expand community resources and preventative services.
Minimum Requirements:
18. Substantial experience in adult social care (minimum 3–5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager.
19. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection
20. Experience of performance management, staff supervision, appraisals and professional development
21. Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes.
22. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential.
Benefits of working with Ackerman Pierce:
23. Your own personal consultant
24. Access to a variety of Social Care jobs Nationwide
25. DBS and Compliance Service
26. Quick and Easy Registration Process
27. Access to CPD
28. Guaranteed weekly payment