Want to work for JD Gyms? Of course you do! We are an exciting, award‑winning gym chain that is quickly expanding across the UK and taking the sector by storm. We invest in fitting out our clubs to create top quality, stylish environments for our members. Excellent class timetables and robust on‑the‑ground teams are a key part in delivering our outstanding fitness offering, so we are always on the lookout for fresh talent.
Department: Systems & Development. Reports to: Head of Systems & Development. Location: Wigan. Contract: 12 month Fixed Term.
Are you a delivery‑focused Digital Project Manager who thrives on bringing complex digital programmes to life? JD Gyms is looking for a Digital Project Manager to lead the delivery of three mission‑critical digital initiatives across our website, app, marketing automation and customer insight platforms. This is a hands‑on role at the centre of our digital transformation, coordinating teams, vendors and systems to ensure projects land on time, on budget, and with real impact. The role sits within Systems & Development and reports to the Head of Systems & Development.
What you’ll do:
* Lead end‑to‑end delivery of the JD Gyms website & app redevelopment, coordinating UX, development, data, content, and integrations.
* Own delivery of the omni‑channel marketing automation & CDP implementation, supporting personalisation, transactional messaging and unified member data.
* Manage the rollout of Voice of Customer (VoC) across key customer touchpoints, from data capture through to dashboards and operational use.
* Build and maintain clear project plans, RAID logs, timelines and critical paths across multiple concurrent workstreams.
* Coordinate internal teams across Marketing, Systems, BI, Data, Legal and Operations to ensure aligned delivery.
* Manage and hold third‑party agencies and vendors accountable for scope, timelines and quality.
* Support UAT planning, execution and sign‑off across platforms and integrations.
* Ensure GDPR, information security and data compliance requirements are met throughout delivery.
* Provide clear, structured reporting and updates to senior stakeholders, highlighting progress, risks, blockers and financials.
* Ensure smooth handover from project delivery into BAU teams.
What you’ll bring:
* Proven experience delivering complex digital projects across web, app, CRM, CDP or marketing automation platforms.
* Strong project management fundamentals with the ability to manage multiple vendors and stakeholders.
* Experience working across integrated systems, data flows and digital customer journeys.
* Excellent communication skills, with confidence engaging senior stakeholders and cross‑functional teams.
* A practical, delivery‑focused mindset with strong attention to detail.
* Experience in fitness, retail or membership‑based businesses is desirable but not essential.
Why JD Gyms?
You’ll be joining one of the UK’s fastest‑growing fitness brands at a pivotal moment in our digital journey. These projects directly impact member acquisition, retention, marketing efficiency and customer experience across 100+ gyms nationwide. If you enjoy owning delivery, cutting through complexity and seeing your work make a tangible difference, we’d love to hear from you.
Benefits include staff discount on JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
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