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Admin assistant

Oulton (CA7 0)
Barchester Healthcare
Admin assistant
Posted: 25 February
Offer description

Job summary

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help the organization deliver quality care and support for their residents. This is a varied role that involves answering phones, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home.


Main duties of the job

The Admin Assistant will be responsible for answering the phone, handling files, and supporting the managers. They will also meet and greet visitors, engage with residents, and show prospective clients and their families around the care home to showcase what makes the organization unique. The role requires the ability to multitask, good computer skills, and a confident telephone manner. The successful candidate will be a people person who takes a genuine interest in the residents and their families.


About us

Barchester Healthcare is a leading provider of care homes in the UK. They are committed to delivering high-quality care and support to their residents, and the Admin Assistant role is crucial in supporting this mission. The organization offers a competitive salary, a range of benefits and rewards, and opportunities for training and development.


Details


Date posted

24 February 2026


Pay scheme

Other


Salary

£12.71 an hour


Contract

Permanent


Working pattern

Full-time, Part-time


Reference number


Job locations

Barchester Healthcare

Oulton Broad

NR32 3AX


Job description


Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

Every other weekend required to be worked.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job description


Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

Every other weekend required to be worked.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.


Person Specification


Qualifications


Essential

* The Admin Assistant role does not require specific qualifications, but the successful candidate should have the ability to multitask, good computer skills, and a confident telephone manner. They should also be a people person who takes a genuine interest in the residents and their families.
Person Specification


Qualifications


Essential

* The Admin Assistant role does not require specific qualifications, but the successful candidate should have the ability to multitask, good computer skills, and a confident telephone manner. They should also be a people person who takes a genuine interest in the residents and their families.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Employer details


Employer name

Barchester Healthcare


Address

Barchester Healthcare

Oulton Broad

NR32 3AX


Employer's website

(Opens in a new tab)


Employer details


Employer name

Barchester Healthcare


Address

Barchester Healthcare

Oulton Broad

NR32 3AX


Employer's website

(Opens in a new tab)

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