Overview
Digital Publishing and Community Coordinator — Kent. Kent is recruiting a Digital Publishing & Community Coordinator on a 12-month fixed term basis working within Kent’s global corporate communications team. You will be responsible for the management of all of Kent’s online external channels including our social media platforms and website. You will own the implementation of our publishing strategy, focusing on growing our online community and strengthening the visibility and reputation of our brand. This is a global role which reports to Kent’s Global External Communications Director.
Responsibilities
* Publish content across our social media channels and website, including proofreading and editing ahead of publishing posts – daily activity
* Manage and engage our online community using our existing community management guidelines and approach – daily activity
* Manage Kent’s website by uploading new content, creating new webpages and editing existing webpages
* Collaborate closely with the wider external communications team to ensure seamless execution of our content and publishing plans
* Track audience data and generate social media community management reports
* Understand business and communication goals and update our community management approach accordingly
* Conduct a quarterly review of our community management guidelines to ensure our approach supports our communication objectives
* Report on the latest social media and industry trends to support Kent’s continuously growing external presence
* Conduct market research to support Kent’s communication and marketing strategy
* Creation of company Spotify playlists based on business, industry or world events
* Support the development of content plans and content when requested
* Manage and update project planning files, SharePoint and MS Planner to support team coordination and project management
* Work proactively, with limited supervision
* Independently with key business stakeholders at all levels
* Recognise when to ask for further guidance and support
* Collaborate effectively with other team members
* Be able to interpret evidence-based research and incorporate this into your work
* Understand how to effectively support the growth of Kent’s online presence
* Be knowledgeable of social media channels and management tools, such as Falcon.io or Brandwatch
In addition to the responsibilities listed herein, the employee may be required to perform other ad-hoc tasks as needed or directed by the supervisor or management. These tasks will be within the reasonable scope of the employee's skills, capabilities, and role within the organization. The intent of this provision is to allow for flexibility and adaptability in meeting the dynamic needs of the organization, ensuring that operational requirements can be met efficiently. All such tasks will be assigned considering the employee's current workload and with respect to their professional development.
Your knowledge/skills, education, and experience
* Bachelor’s degree in media, communications, marketing, or a similar field
* Proficiency in MS Office
Communication
* Excellent written and oral communication skills in English with a commitment to understand the Kent Tone of Voice
* Fluency in at least one more language is a bonus, preferably Arabic, Hindi, Russian, Kazakh, Spanish or Dutch
Behaviour/ Core Competencies
* Demonstrated excellence in written and oral communication skills in English
* Demonstrated excellence in research, organisational, and time management skills
* Ability to collaborate within the team and cross-functionally
* High levels of confidence in communications at all levels
* Understanding of social media platforms and the online communications landscape
* Understanding of the PR and media field, experience in this area is a bonus
HSSEQ
The Employee shall observe the Health, Safety, Sustainability, Environment and Quality rules of the Company; it’s clients and the governing authorities of the host country.
We are committed to our diverse and inclusive community – a place where we can all be ourselves, thrive and develop. From day one, we offer a range of family-friendly, inclusive employment policies, flexible working arrangements, and employee networks to support staff from different backgrounds.
As an Equal Opportunities Employer, we value applications from all backgrounds, cultures, and abilities. We’re a disability-friendly employer and can make adjustments to support you to perform at your best during the recruitment process. Please contact us confidentially at recruitment.uk@kentplc.com to find out how we can support you.
Job Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Other
* Industries: Oil, Gas, and Mining
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