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Support Medical Secretary (Cardiology)
The closing date is 02 September 2025
An exciting opportunity has arisen for a Support Medical Secretary to join the Cardiology Department at Sheffield Teaching Hospitals. This role is pivotal in enabling the Directorate to provide a high-quality, comprehensive and professional administrative service to patients, relatives, carers and other internal and external stakeholders.
Cardiothoracic Service is based at both Northern General Hospital and Royal Hallamshire Hospital and is the service provider for South Yorkshire, North Derbyshire, North Lincolnshire and North Nottinghamshire, serving a population in excess of 2.2 million people. The fundamental goal of the department is to improve the quality of care offered to cardiology patients so that they can live as productive and independent a life as possible.
Main duties of the job
You will be working on varied roles but your main duties include the following:
Type patient letters relating to clinic appointments, test results, referrals, discharge summaries from digital audio dictation, long hand, or verbal dictation. Aiming towards turning typing around in 48 hours.
Cover the medical secretaries absences (sickness and annual leave) taking telephone messages and undertaking any urgent typing and tasks for the consultant and team.
To assist the medical secretaries in managing patients through their 18 week pathway. To validate pathways and amend them on Lorenzo when typing. To escalate any possible breaches to Line Managers.
Assisting medical secretaries in the management of in-patient waiting lists ensuring that Trust and National waiting list policies and procedures are adhered to, tracking the patients through their 18 week pathway for their in-patient stay.
Management of patient investigations using Trust computer systems.
Dealing with telephone queries from patients/other healthcare workers.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
* Educated to GCSE (or equivalent) Standard including English Grade 4/C or above or equivalent experience / able to demonstrate the competencies required to carry out this role.
* RSA II/ OCR II Word/ Text Processing - or equivalent
* Qualification in Office Practice
* ECDL
* Any qualification related to a Support Medical Secretarial Post
Experience
* NHS experience or public sector experience
* Experience of using Microsoft Packages, including word, Excel, Outlook (e-mail and calendars)
* Knowledge and Use of databases
* Experience of using audio systems
* Experience of working with confidentiality issues
* Experience of a multi-disciplinary environment
* Experience of using G2 - digital dictation system
* Medical Terminology
* Ability to communicate with a range of people including medical staff, other health care professionals, patients and relatives
* Ability to prioritise own workload
* Ability to use own initiative
* Ability to work under pressure
* Team player
* Neat, accurate and methodical working procedures
Further Training
* A willingness to undertake further training as required for the role
* Note Taking
Other Factors
* Conscientious and methodical worker
* Tactful and understanding manner
* Flexible to meet the needs of the service
* Good telephone manner
* Must demonstrate an understanding of confidentiality
* Ability to work well within a team and be flexible in working practices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Sheffield Teaching Hospitals NHS Foundation Trust
£24,937 to £26,598 a yearpa/pro rata for part time staff
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