Overview
Funeral Director - 6 Month Fixed Term Contract • £28,762 (£14.75 per hour) plus benefits • Full time 37.5 hours per week, Monday to Friday 9am-5pm • On call rota as part of the role • Location: Sheffield, South Yorkshire S2 4BX
Responsibilities
* Make sure client needs, service levels and KPIs are met.
* Be the client’s main point of contact; support and guide with the help of the wider team.
* Support funerals – conducting the ceremony, leading the team and carrying the deceased when necessary.
* Ensure all regulated work, including funeral planning appointments, is referred to a "certified colleague".
* Build and maintain relationships with the team, clients and the community.
Requirements / Qualifications
* No experience needed.
* A commercial mind-set and experience in a managerial role (preferred).
* A true customer focus and a real passion for delivering a great service.
* Ability to capture intricate detail and reflect it in the service delivered.
* Compassion, understanding and empathy, and the ability to keep a cool head under pressure.
* UK manual driving licence.
Benefits
* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round
* Discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* A pension with up to 10% employer contributions
* Access to Employee Assistance Programme (confidential advice and support, 24/7)
* Access to virtual GP and free eye tests
* Career development opportunities including apprenticeships
* Friendly, supportive team and the ability to make a meaningful difference in the community
* Access to Wagestream – a money management app offering access to a portion of pay as you earn it
Recruitment and Inclusion
At Co-op, we’re building inclusive work environments and welcome applications from everyone. We offer reasonable adjustments in recruitment for candidates with disabilities and participate in the Disability Confident scheme. We may request reasonable adjustments during the recruitment process. More details: jobs.coop.co.uk/apply-process and jobs.coop.co.uk/diversity-inclusion-wellbeing.
Pre-employment checks
As part of your application you’ll complete an online assessment (about 20 minutes). If successful, pre-employment screening will include DBS and adverse media checks, an occupational health questionnaire, and checks of social media activity. Any offer of employment will be conditional upon the completion of these checks.
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