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This position is with a company that is a large organisation in the energy and natural resources sector. With a significant presence in the UK, it has a well-established customer service department committed to delivering first-rate service to its valued customers.
Job Description
* Ensure compliance with quality, schedule, and contracts.
* Implement fuel quality checks and sampling processes.
* Visit suppliers regularly for analysis and feedback.
* Coordinate deliveries with ops, logistics, and hauliers.
* Align plans with demand, storage, and blending needs.
* Track KPIs like tonnage, quality, disruptions, and performance.
* Report data to drive improvements and resolve issues.
* Identify supply risks (weather, logistics, quality).
* Develop contingency plans to maintain fuel flow.
The Successful Applicant
A successful Client Services Co-ordinator should have:
* Strong understanding of relationship and contract management.
* Excellent relationship management and communication skills.
* High level of analytical ability and attention to detail.
* Capable of working independently as well as collaboratively within cross-functional teams.
What's on Offer
* An estimated salary range of £31,000 to £35,000 per annum, depending on experience.
* A permanent role with growth opportunities within the energy & natural resources industry.
* A supportive and collaborative work environment.
* Generous holiday leave and additional employee benefits.
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