Job Description
Halian Technology is seeking a highly capable Delivery Manager to lead the evolution and operation of digital support services across our Data & AI platforms. This is a strategic and delivery-focused leadership position, ideal for someone who thrives in fast-paced, high-availability environments and is passionate about delivering customer-centric digital experiences through operational excellence.
As the Delivery Manager, you will define and manage support strategies and operational models for a suite of data-driven digital platforms, including web, mobile, APIs, and customer intelligence services. You’ll ensure robust support using both internal and third-party resources, embed automation and observability, and help modernise support functions as we scale our digital and AI capabilities across the business.
Key Responsibilities
1. Own and deliver the Data & AI delivery roadmap, ensuring real, measurable business outcomes
2. Lead the end-to-end delivery of AI and data initiatives, from initial scoping through to execution and optimisation
3. Drive project and Continual Improvement (CI) outcomes aligned with strategic business goals
4. Proactively identify, manage and communicate risks, dependencies, and de...