Job Summary: To support the Fee Earner in the provision of providing competent and efficient Legal Secretarial duties.
Key Responsibilities
* A willingness to learn to support the Fee Earner in the management of the secretarial workload, ensuring that the priorities of the department are met.
* To support Fee Earners in the production of files by typing work as directed.
* To support Fee Earners in the maintenance of files by effective file management.
* Linking post to client
* Using Case Management/Ledger Systems Verifying client identification in accordance with company Laundering Policy Guidelines.
* Opening Files issuing initial documentation/client care forms.
* Reviewing files ready for archiving/closing files.
* To assist Fee Earners in the management of case-load by dealing with file related queries either face to face or by telephone.
* To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Fee Earner.
* To assist in general office administration and in the locating of files when necessary.
* To undertake photocopying when necessary.
* To answer external/internal telephone calls efficiently and politely and take messages, as and when necessary.
* To ensure that all internal methods, systems, policies and procedures are adhered to.
* To manage own work allocation, productivity and quality of work with minimum supervision.
* To manage own and Fee Earner diary and update completions calendar.
PERSONAL QUALITIES
Managing Yourself
* Self-motivated and able to organise own work with minimum supervision.
* Copes effectively in demanding circumstances.
* Good time management, adopting a flexible approach to work.
* Demonstrates persistence and commitment to completing tasks and objectives.
* Delivers work output to the required standard.
* Pays attention to detail and quality of work.
* Demonstrates a commitment to improving working practices and supports company plans and policies.
Working with People
* Ability to build and maintain working relationships with others and is seen as 'approachable'.
* Operates effectively as part of a team.
* Willing to offer help to all colleagues to ensure company success.
Problem Solving
* Demonstrates sound judgement and good decision making when dealing with problems.
* Able to identify a problem arising and can develop a solution or take the correct course of action.
* Knows when to seek guidance or further input from others before taking action.
* Checks that information is accurate and complete.
* Looks for new solutions to problems as well as tried and tested methods.
Communication Skills
* Able to express oneself both orally and in writing in a clear and constructive way.
* Willing to ask questions, listen to others views and accept advice.
* Willing to contribute ideas and seek improvements.
* Good client / Introducer / supplier handling skills both by telephone and face to face
Essential Requirements:
* Computer literate with good keyboard skills and a working knowledge of using software packages.
* Recent practical experience of using word processing packages (preferably Microsoft Word).
* Recent practical experience of working in an office environment.
* Practical experience of handling client enquiries both by telephone and face to face.
* Working knowledge of using photocopiers.
Desirable Requirements:
* Practical experience of working in a legal office environment.
* Experience of working in a networked Windows environment.
* Demonstrates a commitment to personal development.
Job Type: Full-time
Pay: £24,500.00-£26,000.00 per year
Benefits:
* Company events
* Sick pay
Experience:
* Typing: 1 year (required)
* Word processing: 1 year (required)
* Legal Office: 1 year (required)
* Private Client/Conveyancing : 1 year (required)
Work Location: In person