Job summary
As Senior Contracts Manager, you will take ownership of managing complex NHS contracts, Estate and Supplier agreements across HUC's services. You will act as a key interface between HUC and our commissioning partners, working closely with internal stakeholders across operations, clinical governance, clinical, business intelligence, commercial and finance. Your leadership and contractual insight will help ensure that HUC continues to meet and exceed its obligations, innovate within its services, and maintain strong, collaborative relationships with Internal Departments, Commissioners, NHS and non-NHS providers.
Main duties
* Lead the end-to-end management of NHS Standard and non-NHS Contracts, ensuring full compliance with national and local requirements.
* Act as the main point of contact for contract discussions, negotiations, variations, and renewals.
* Support internal teams by interpreting and advising on contract terms, KPIs, and performance metrics.
* Monitor service delivery and performance against contractual requirements, identifying risks and opportunities for improvement.
* Provide expert input into service delivery, bids, tenders, and mobilisation of new services in line with HUC's strategic goals.
* Work cross-functionally to ensure contract deliverables are met across all services, including NHS 111, OOH, CAS, Dental, Primary Care and UTCs.
* Ensure accurate and timely reporting to commissioners and internal departments, supporting the quality and performance agenda.
* Provide knowledge and experience to continuously improve and evolve the contracting function across the organisation.
About us
At HUC, we're proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, and financial wellbeing:
* Exclusive Discounts: Unlock savings on shopping, travel, and more, through our Discount Hub, Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!
* NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and long-term financial benefits for all our staff.
* Wellbeing Support: Your health matters! Access to counselling services, personalised health plans, meditation guides, energising fitness routines, and healthy recipes.
* Recognition and Rewards: Peer shout-outs, special awards, and exclusive event vouchers to recognise your achievements.
* Financial Perks: Free financial advice, a healthcare cash plan, and savings options through our Credit Union.
* Career Growth: Training programs, internal vacancies, and updates about opportunities at HUC.
* Office Comforts: Unlimited tea and coffee, free parking, relaxation areas, and team events.
Details
Date posted: 05 September 2025
Pay scheme: Other
Salary: Depending on experience Up to £55,500
Contract: Permanent
Working pattern: Full-time, Flexible working
Reference number: 4265-7448676
Job locations: Old Ambulance HQ, Ascots Lane, Welwyn Garden City, AL7 4HL
Job responsibilities
For further information, please see attached documentation for a full job description and person specification.
Person Specification
Knowledge – Essential
* Extensive experience in contracting and commissioning of services
* Degree or equivalent experience with developed knowledge or experience in contracting
* Evidence of continuing professional development
* Experience of service or pathway redesign and of implementing change including policies and procedures to deliver contracts, meet objectives and improve services
* Experience in contract performance monitoring and management
* Ability to make decisions and influence others to affect change
* Team management and development experience
* Proficient in use of Microsoft applications
Desirable
* NHS management within a commissioning or provider organisation
* Experience of contracting services utilising APMS, GMS, PMS, PDS or NHS Standard Contracts
* Contracting knowledge of suppliers, recruitment agency or estate services
* Understanding of the NHS commissioning process including PbR and national tariffs
* Knowledge of the Provider Selection Regime (PSR)
* Understanding of relationships between the Department of Health, NHS England and provider/commissioning organisations
Personal Attributes, Values and Behaviours – Essential
* Analytical skills to understand information, figures and trends
* Ability to absorb information quickly and act on it
* Planning and performance management skills
* Ability to work under pressure and adapt to changing priorities
* Negotiation skills
* Ability to collaborate with internal and external stakeholders
* Self-motivated, flexible, confident and tenacious
* Strong communication skills to present complex information and gain commitment
* Highly organised with attention to detail in contracts and deliverables
Desirable
* Experience at a Senior Management level
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: HUC
Address: Old Ambulance HQ, Ascots Lane, Welwyn Garden City, AL7 4HL
Employer's website: https://hucweb.co.uk/ (Opens in a new tab)
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