Do you have great customer service skills and sales administrator experience? We have an exciting opportunity to join one of our clients, a globally recognised brand and one of the worlds market leaders in packaging technology. With a family feel and supportive working environment, they are looking for a new addition to their team. Our client is committed to innovation, a sustainable business model and service leadership. As a Customer Service Administrator, you will be coordinating customer purchase orders, updating the business ERP system, answering customer queries, preparing and issuing export documentation and liaising with relevant departments. Hours: 37.5 hours a week, Mon Fri 9am-5pm Benefits package for a Customer Service Administrator 25 days annual leave bank holidays Life assurance and pension scheme Company sick pay Occupational health nurse and eye tests My shop discount platform Free Parking Key responsibilities of a Customer Service Administrator Processing and coordinating customer purchase orders Customer enquiries via phone and email Updating the business ERP system to ensure accurate price lists Obtaining freight quotations and liaising with freight forwarders to coordinate customer shipments Preparing and issuing export documentation Key skills and experience required for a Customer Service Administrator Excellent customer service experience with your own customer base Proficient in the use of Microsoft Office applications Experience using SAP or other ERP systems Knowledge of export documentation If you have the required experience and are looking for an opportunity within a company that will add value to you, then please apply now!