Job overview
We are recruiting for a Pharmacy Support Worker Higher Level Stores & Distribution who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
Applicants should ideally hold Level 2 Apprenticeship/NVQ Level 2 in Pharmacy Services. However this role can be offered on a band 2 to 3 progression scheme where you will undertake the NVQ course (upon availability) which takes approximately 18 months to complete after which your pay band will increase upon assessment.
The Pharmacy department is expanding the use of digital technology to support the development of processes providing an innovative approach to the service delivery.
The successful candidate must have a desire to provide a high quality, safe, effective and efficient service to patients. You must be pro-active, flexible and able to work under pressure to prioritise work both in a team and working alone.
This post will support the Lead Store and Distribution Technician with the day-to-day delivery of the Pharmacy Store and Distribution service, which includes the supervision, organisation and training of the local Pharmacy services team.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
We are looking for a dedicated individual who has the skills to support and motivate a team; The role includes supervising the use of automation within Pharmacy stores; To assist with the receipt, supply and distribution of pharmaceutical products; to supervise staff of all abilities.
This is an exciting role where the post holder will be at the forefront of training and supervising the use of associated technology. Full training will be provided in the department. You must have a willingness to learn in a fast-paced environment
Experience of working in a pharmaceutical related or hospital environment is essential. The applicant must possess an NVQ level 2 in Pharmacy services.
Below is what members of the team had to say about the Pharmacy department:
"Great department to work in - everyone is very friendly, helpful and supportive"
"Friendly, forward thinking department; good emphasis on education and training"
“Friendly, supportive team members. Development opportunities and courses are provided"
Working for our organisation
At East and North Hertfordshire NHS Teaching Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications/Training
Essential criteria
* To have completed competencies for ATO regulation grandparent clause OR
* NVQ level 2 in Pharmacy
* Relevant experience as a pharmacy support worker
Desirable criteria
* Customer care training
Previous Experience
Essential criteria
* Previous pharmacy or NHS experience
* Proven Supervisory skills
* Working with Customers
* Manual Handling Experience
Skills
Essential criteria
* Good verbal communication skills
* Able to use own initiative
* Able to plan own time
* Good customer care skills
Knowledge
Essential criteria
* Numerate
* Literate
* Knowledge of pharmacy stock management
Other Requirements
Essential criteria
* Methodical
* Flexible
* Organised
* Role model our Trust values every day
* Include
* Respect
* Improve